Refund & Return Policy

At Color Me Pretty, your satisfaction is important to us. Please read our policy carefully before making a purchase.

1. Eligibility for Returns:
   We accept returns only if the product arrives damaged or broken.
   For hygiene and safety reasons, we cannot accept returns or refunds for products that are opened, used, or in perfect condition.
2. How to Request a Return:
   Contact us at (colormeprettyofficial3@gmail.com) within 48 hours of delivery with your order number and photos of the damaged item.
   Our team will further assist you for returning the product.
3. Refund Process:
   Once the damaged product is received and inspected, we will process your refund to the original payment method within 7–10 business days.
   Shipping costs are non-refundable, except in cases where we sent a damaged or incorrect item.
4. Exchanges:
   We currently do not offer direct exchanges. To exchange a product, please return the damaged item for a refund and place a new order.
5. Contact Us:
   For any questions regarding returns or refunds, reach out to us at 6398644101 or mail us at [colormeprettyofficial3@gmail.com].